Google NewsNew York Regulator: Crypto Firms Must Provide 'Timely' Customer Service  PYMNTS.comNew York sets customer service standards for virtual currency entities  CointelegraphNorth Wildwood family turns to Troubleshooters for help with solar panels  WPVI-TVNYDFS establishes new guidelines for crypto companies to enhance customer service standards  CryptoSlateHow NICE is using AI to improve the online customer-service experience  Business InsiderDFS Superintendent Adrienne A. Harris Issues New Guidance Regarding Virtual Currency Customer Service ...  DFS.NY.govThis bank tested 90 uses for AI before choosing the top 2—and they benefit customer service and productivity  FortuneFirstEnergy's Ohio Utilities Seek Review of Electric Rates to Continue Service Reliability Enhancements and Support ...  MorningstarNew Hong Kong scams using bogus online customer service staff net HK$190 million  South China Morning Post


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